Making product innovators leading business assets focused on customer value
Deliver new ideas more quickly, at lower cost, aligned with customer and business need
DEVELOPING AND DELIVERING NEW SOFTWARE AND SERVICES
The picture is complex and diverse and needs dedicated focus, don't start the journey without support.
IT IS A BUMPY ROAD AHEAD
Break the problem down into small steps and prove the case each step of the way.
In developing new SaaS or software solutions there is very little certainty and a good probability of ending up with something the customer did not want, does not use enough, or does not get enough benefit from to justify covering your costs with a decent margin.
Managing this is a job in its own right and stands to save wasted investment at every junction.
DO YOU KNOW WHERE YOU ARE GOING?
It is too easy to fall into the trap of believing that everyone knows what is needed, don’t be fooled, a belief or vision is a direction to head in and not the expected outcome.
It is easy to believe that a shared vision is an alignment, again, don’t be fooled true alignment is only achieved through tangible demonstration.
WHO IS ON THE LOOKOUT?
It takes experience to spot the gaps and know how to fill them. To build a strategy of constant delivery, testing and learning through the product and business development phases.
Avoid costly mishaps on the way.
KNOWN WHEN TO RE-THINK!
Manage your investment wisely, put your money into things that will ultimately be paid for and make sure your strategy is full of early warning signals to trigger a re-think.
WHOSE HEAD ARE YOU IN?
Remember the vast array of stakeholders; internal, customer, external, investment. Each with a different goal, ambition and expectation. But at the end of the day the solution is in the software. With an understanding of what takes effort, has risk and can be demonstrated it is essential to get into the headspace of each stakeholder; what will get them all travelling in the same direction?
PROFITABLE? PROVE IT.
How will you demonstrate to the customer the value you bring, and can they calculate it? The benefits of innovation are rarely so clear, the way forwards might be a shared risk, can you afford it, is the customer really on-board? And how do you build a pricing structure that works for your and your customers' business and risk profile?
WHAT I CAN DO FOR YOU?
I have run Software and SaaS organisations and managed software development teams for many years. Always with one eye on the customer.
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I will build the right relationships, ensure understanding and focus in the development process. Making sure your software teams work on the things that ensure immediate value with an eye on the future.
Bringing together internal and external stakeholders in a transparent and trusting environment with detailed understanding of the challenges and risks. And realistic expectations.
The outcome is more profit, starting earlier, with a lower introduction cost. Achieved largely through focus on what is needed and avoiding wasteful activities. And I can promise it will be fun getting there!